State Farm® Insurance Agent Carmel Curiel Larios

"Nicole is really the best! She is very attentive and helped me choose the best options for coverage. She made the experience way easy over than I was expecting. Thanks for all your help!! Highly recommend!"

"Nicole is amazing and does her job perfectly she is very exceptional!"

"I had a really bad experience with another agent at a different office, I called this office and was lucky enough to interact with Daniel. Daniel handled the situation with the utmost professionalism and kindness. He worked within my budget while making sure I had the coverage I needed. I never felt like I was being sold, it felt like I was being educated on the different coverages but I was always in the drivers seat. I was on the phone with him for close to an hour and he was patient with me every step of the way. I upgraded from regular auto coverage to a health policy because of his service. He’s an amazing representation of a great insurance agent and what you can expect when you interact with Carmel Larios’ office and State Farm. #teamdaniel"

"I have been working with Nicole Urdiales for a long time and she has been a great resource for me and primarily the reason I stay with State Farm"

"I have multiple policies with State Farm and I have had a Great experience over the years working with Carmel and her Team. Nicole always answers any questions I may have and she is always very helpful, she keeps me up to date on any changes happening on my policies and is a great agent to work with."

"Nicole Urdiales helped us make adjustments to our home policy. She was quick to respond, very helpful, and easy to work with. There were multiple parties involved, so her attention to detail and fast turnaround were very much appreciated. Highly recommend!"

"I am so impressed with how Nicole handles my account. Besides notifying me of any premium increases, she even calls when premiums go down! What is most significant though, is that she is extremely personable, and understanding of any concerns I may have. She is a great listener and willing to discuss any issues I might have."

"Nicole is wonderful. Always answers any questions immediately. Very good at her job."

"Muy buenas atención,muchas gracias Especialmente a Erika excelente servicio"

"“I recently got full cover insurance through State Farm, and the experience was excellent. My agent Nicole Urdiales was patient, explained every option clearly, and helped me choose coverage that actually fit my needs. The process was quick, and the rate was better than what I was paying before. Highly recommend them for anyone wanting honest and straightforward services”"

"Nicole works in Carmels office and is awesome!!! I have been with State Farm for about 40 years and she is one the best people i have dealt with. She always follows through and helps me work through solutions so I can be covered and within budget. Thank you!"

"Always great service and information from Nicole."

"I was with Kathy Crim for many years and she was AMAZING. When my account was transferred to Kathy's office, she called and introduced herself and the team. Kathy reached out on a regular basis to check in. ZERO communication from Carmel or her team since Kathy retired. When I reached out to find out what needs to be done to add another person to my policy it took Carmel's office almost THREE DAYS to return my call. And it gets even worse - on Feb 26, I happened to look at my online account and noticed a car was added to my policy that I don't own and they removed my Accord from my policy. When I called Carmel's office, I was told "Corporate" replaced the vehicle on the policy and there was no record of who completed the transaction. They escalated the change "to corporate". Now almost 9 days later, the car is still on my account and I am being billed on my policy for the new car. WHY I'm even more FRUSTRATED - I called State Farm Customer Service line on March 7th and it turns out that the person who added/issued the policy change to my account was in Carmel's office. The people in her office are covering their mistakes by blaming it on corporate!!!! Thank goodness Customer Service is available. I have ZERO TRUST in what I am being told from Carmel's office!!!"

"Carmel has been a delight all these many years. Thank you for everything. Anne"

"Shout out to Nicole!"

"Nicole has been my "go to" person at State Farm. She is extremely helpful answering questions and helping with policy changes."

"Nicole has great customer service. She answered all of my questions thoroughly and honestly. She was very kind and always willing to help me. I think she needs a raise :))))"

"Want to tell you how much I appreciate Nicole!"

"Nicole is very helpful and pleasant to talk to when I call in with any concerns. Thank you Nicole. Happy New Year’s to all."

"Use Nicole Urdiales for all of your insurance needs! She will ensure your experience and needs are customized to the perfect fit for your peace of mind. 5 STARS!!!!!"

"I worked with Brenda Franco. She was a pleasure to work with. Both professional and very friendly. Easy to work with and very attentive. She was able to get all the documents needed from previous years and this year for my mortgage company. It was a very smooth transaction. I loved working with her."

"Nicole is the best. If there is a problem she will jump right on it and finds a solution. She’s very good at giving clients feedback so they don’t feel forgotten. I was vey impressed with how well she works with the underwriters."

"Nicole is always available for any of our needs, as well as keeping us current with policy rates or adjustments. She is so friendly and helpful!"

"Nicole is always available to answer our questions. She is also extremely diligent about monitoring our services and keeps up with regular communications in this regard."

"Nicole was great and goes above and beyond to help , called for great news regarding insurance . Thank you Nicole"